MedOutcomes supports and strictly adheres to the standards and guidelines set out by the Market Research Society and British Healthcare Business Intelligence Association. MedOutcomes is committed to maintaining the privacy of its’ panel members. MedOutcomes only collects personal information directly from panel members who have decided to give certain information in order to participate in market research surveys. MedOutcomes panelists join voluntarily to share their experience and opinions regarding products and services. To conduct surveys with panelists, MedOutcomes send e-mail invitations clearly stating the purpose of the contact, an option to decline the invitation and a further option to remove your information from our panel.

We only use panelist’s data for the following purposes:

1. To invite panelists to participate in market research surveys, focus groups and interviews.
2. To conduct survey profiles to obtain further information.
3. To respond to a panellist’s support issues
4. To validate the panelists personal information

On occasion MedOutcomes may contact a panellist for other reasons such as:

1. To obtain information regarding the payment of an incentive
2. To ask a panel member for his/her permission to use their personal information for any other purpose than previously notified at the time they entered their personal information.

When a panellist participates in any of our surveys they may be asked for their personal opinions, as well as demographic information such as their age and gender, and type of household. A panellist may refuse to answer certain questions or discontinue participation in a study at any time. A panellist may terminate their memberships at any time by following the opt-out instructions.

MedOutcomes do not give, sell or otherwise your personal information to any third parties with your prior consent except as set out below:

Survey Responses: You responses to survey questions are anonymous and responses cannot be identified with you personally. Responses you give to surveys may be added to your personal information in order to allow MedOutcomes to select the most appropriate panellists to invite to individual surveys however this information remains completely confidential.

Sale or Transfer of Business: We may transfer any information we have about you as an asset in connection with a merger or sale (including transfers made as part of any insolvency or bankruptcy proceedings) involving all or part of a corporate reorganization or other change in corporate control.

Legal: MedOutcomes may provide your information in response to a search warrant other legally valid enquiry or order, or to an investigative body in case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defense of legal claims.

MedOutcomes will never process personal data of children without parental consent and MedOutcomes complies with applicable Laws and Codes pertaining to the protection of children’s privacy. For research purposes, MedOutcomes complies with all applicable international and country specific laws regarding obtaining consent from parents and/or guardians for a child’s participation in such research. Parents and/or guardians are encouraged to contact MedOutcomes to discuss the personal information collected from their child or children.

Contact Information

All correspondence should be directed to our support team at MedOutcomes, 3rd Floor 86-90 Paul Street, London, England, EC2A 4NE, UK.

Registered in England no: 11422513 / ICO Reference: ZA434003